1. In scope (What we can help with)
Type of service
|
Examples
|
Plumbing
|
Dishwashers, zip taps & fountains, carpark drains, gas servicing, etc.
|
Electrical
|
Appliances, fridge, washing machines, power outages, body protection plate, UPS, etc.
|
Pest control
|
Infestation or evidence of pest activity - chewed wood /wire, faeces, smells & stain
|
Lifts
|
Out of order
|
Air conditioning
|
Malfunctioning - temperature, dripping, error codes, cleaning, dirty ducted vents
|
Fire equipment
|
Extinguishers, fire blankets, alarms, fire panel - beepin
|
Access and security
|
Locked out, access denied
|
Gardening / Garden maintenance
|
|
Office relocations / Medical equipment relocation
|
Treatment couches
|
Doors & windows repairs & maintenance
|
|
Waste removal
|
Medical waste including sharps, confidential waste (paper shredding), general & recycle waste, sanitary bin
|
Roof & guttering / Ceiling repairs
|
|
Cleaning
|
Office cleaning - tambour cabinets, kitchen, showers., clinical cleaning, window cleaning, carpet cleaning
|
Flooring
|
Restoration, repairs, torn, cracked
|
Building oxygen delivery system (in built)
|
|
Staff duress alarms install
|
|
Office furniture and office equipment replacement
|
|
Medical curtains
|
Install only, purchase is completed
by site
|
2. Out of scope (What we can't help with)
Type of issue
|
Helpline
|
Computer & accessory
|
IT support : 1300 724 463
|
Client duress alarms install
|
Alarms: 1300 557 551
|
TV's - bluejeans / VR system
|
IT support : 1300 724 465
|
Medical equipment repair and service
|
Care Plus : 9459 8257
|
Phone & internet issues
|
IT support : 1300 724 463
|
Procurement
|
Email: procurement@silverchain.org.au
|